Job Centre Plus proves that actions speak louder than words
Job Centre Plus Surrey and Sussex, and Job Centre Plus Hampshire and Isle of Wight have proven their commitment to providing deaf and hard of hearing people greater accessibility to work and all their services, by achieving the 'Louder than Words' charter mark.
Louder than Words is the RNID's best practice charter for businesses that offer a high level of deaf aware services for deaf and hard of hearing staff and customers, in line with current disability discrimination law.
Wendy Phillips, Advisory Services Manager at Newport Jobcentre Plus, says: “Both hearing and deaf customers have commented on the improvements and are very positive about our service. We are very proud of this great achievement”.
Katie MacDonald, Training and Consultancy Manager, Employment, Training and Skills Service, RNID, says: “The one in seven people who are deaf or hard of hearing can expect a very warm welcome at Job Centre Plus Surrey and Sussex and Jobcentre Plus Hampshire and Isle of Wight. We are proud to have worked with this excellent organisation and it is fantastic that customers and staff alike will now feel the benefit of the training and improved access to their services and work premises.”
To find out how your business can achieve the Louder than Words charter, please contact Katie MacDonald
